Frequently Asked Questions

                 

  1. What type of products and services do you provide?
  2. What is variable data printing?
  3. How do I go about getting an estimate from you?
  4. What is a company portal?
  5. At what resolution should I save my photos and graphics?
  6. What file format should I use when submitting my electronic document for printing?
  7. Is white considered a printing color?
  8. What is a proof and why is it important that I look at it?
  9. Once I submit the documents, how long will it take to finish my job?
  10. Why do the printed colors look different from the colors on my screen?
  1. Good question! We are a full service shop and offer a wide range of products and services customized specifically for you. Whether you are in need of marketing materials, direct mail services, or promotional giveaways to name a few, we are here to serve you. To see more of what we can offer you, checkout our Products & Services.

  2. Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient.

  3. Well, since you are here, visit our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives, we would love to hear from you.

  4. Your company's portal is a password-protected "website within our website" designed to make ordering your companies items easier and faster. You can view past orders, view proofs and place new orders within minutes. Learn more and view our sample portal here.

  5. At what resolution should I save my photos and graphics?

    Resolution should be set to 300 dpi.

    Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

    Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

  6. What file format should I use when submitting my electronic document for printing?

    PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources. Please visit our Software Downloads page for more information and links.

  7. Is white considered a printing color?

    Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

  8. What is a proof and why is it important that I look at it?

    In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job.

  9. Once I submit the documents, how long will it take to finish my job?

    Simple jobs are often completed in less than an hour. Some jobs, however, may take several days to complete depending on their complexity and size. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.

  10. Why do the printed colors look different from the colors on my screen?

    In short, printers and monitors produce colors in different ways.

    Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

    When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

 
If you have any questions or to learn more, please call or contact us online.